FAQ's

offers a range of benefits for improving skin health and appearance. With its combination of blue, red, and infrared light therapy, it can help to reduce wrinkles, improve elasticity, reduce acne, prevent breakouts, even out skin tone, boost hydration levels, and promote the production of collagen.

Yes, it is. It’s an FDA-cleared medical device and has been extensively tested to ensure safety and effectiveness. It also conforms with all International Safety Standards and is approved to be marketed globally.

The mask uses red and near-infrared lights to enhance cellular activities and improve the appearance of the skin. The lights stimulate the production of collagen and elastin, which can reduce fine lines and wrinkles, and improve skin texture and firmness.

Yes, the SkinImpact mask is equipped with blue light therapy, which has been shown to kill acne-causing bacteria. In addition, the mask's red and near-infrared light can also help reduce inflammation and promote the healing of acne lesions.

The SkinImpact device has more LEDs than other home-use devices, making treatments more effective.
It’s the only device that emits red, near-infrared, and blue light at the same time to treat various skin issues from the surface to the deeper layers where collagen production occurs.
The masks are also designed with your comfort and convenience in mind; they’re flexible, portable, and easy to use at home.

No, you don’t have to pay extra for the neck & décolleté mask. Unlike other brands, the neck & décolleté mask is included in the price of the face mask.

For best results, the SkinImpact phototherapy mask should be used for 10 minutes per session, 4-6 times per week.

Results may vary, but most users see improvements in their skin's appearance within 4-6 weeks of consistent use.

Yes, the SkinImpact phototherapy mask can be used on all skin types. However, it is important to consult with a healthcare professional if you have any underlying skin conditions or concerns.

We recommend using the SkinImpact phototherapy mask for individuals who are at least 14 years of age.

The SkinImpact phototherapy mask is easy to use. Simply cleanse your skin before use, place the masks on your face, and neck, and secure them with the straps. Turn the controller on and adjust the level of intensity by short-pressing the On/Of button. Choose the mode by clicking the color button, and enjoy the treatment. The mask will turn off automatically in 10 minutes. Repeat this treatment 4 to 6 times per week and watch the transformation of your skin.

Yes, you can use the SkinImpact phototherapy mask with other skincare products.

You should clean your masks with a water-based wipe after each treatment. Baby wipes are an easy option that you can use on the go! For extra caution against acne flare-ups, try disinfecting your mask with 70% alcohol for added protection.

It’s quite normal. Use a moisturizer after treatment or use our SkinImpact hydrogel mask during treatment. Not only keeps your skin moisturized but it enhances the benefit of the treatment.

It is normal to experience slight redness, as the therapy works to increase blood flow to the treated areas, but it goes away fast. The warmth you might experience is the natural warmth produced by the body and the proximity of the device. However, the mask should never feel hot to the touch.

The SkinImpact phototherapy mask is built to last for many years with proper use and care. The mask comes with a one-year warranty. Considering our quality LEDs with 25000 hours lifespan the SkinImpact LED™ device can be used by all members of the family for a lifetime.

You should be able to complete seven10-minute treatments

Yes, the SkinImpact phototherapy mask is portable and can be used anywhere in the world with a USB connection.

Any time is great as long as you keep using it regularly as the results are cumulative.

While phototherapy is very safe, our LED device has not been studied with pregnant or breastfeeding women. Therefore, we don’t recommend using the device if you’re pregnant or breastfeeding.

Many chemotherapy drugs can cause photosensitivity. We recommend consulting with your physician before you use the device.

No, you can’t. If you’re still under warranty, please contact our Customer Service Team and someone will gladly help you file a warranty claim.
CAUTION: Any repairs made to the device will void the warranty.

No, it’s not normal to get any pimples after treatments. Make sure that your device is disinfected with 70% alcohol to avoid bacterial growth. However, it’s normal to experience some acne breakouts after your initial treatments. The breakout is the result of your skin purging and you shouldn’t discontinue treatments

We currently ship to North America (USA and Canada).

Shipping is free for the SkinImpact device as well as for all orders over $50. This applies to Ground shipping rates only.

You can find your tracking number in your shipping email confirmation. You can check the status of your shipment on the carrier’s website with your tracking number.

Processing can take anywhere from 1-2 business days. Once your order has shipped, you will receive an email with shipping information and updates.